GDPR and Privacy Statement

Links to other websites

Through this website you are able to link to other websites which are not under the control of Ei Electronics. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Also, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this statement. You should exercise caution and look at the privacy statement applicable to the website in question.0

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Privacy Policy

1. Information About Us

Ei Electronics is registered in Ireland Company Number 114252 whose registered address is The Ei Unlimited Company, Shannon Industrial Estate, Shannon V14 H020, Co Clare, Ireland.  We are regulated by the Irish Data Protection Commission.

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’. In simple terms, personal data is information about you that enables you to be identified. The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

The GDPR provides the following rights for individuals:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling

Further information about your rights can be obtained from the Irish Data Protection Commission, or the EU GDPR Information Portal.

If you wish to exercise any of your rights, please contact us. To protect the confidentiality of your information, we may request that you provide proof of your identity before proceeding with any request you make under this Privacy Notice. If a third party submits a request on your behalf, we will need proof from them that they have your permission to do so.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Data Protection Commission. You can do this by contacting them on  +353 1 765 01 00. Or go to their website https://www.dataprotection.ie

5. What Personal Data Do We Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

• Name, job title and company name
• Contact information including email address
• Bank Account Details
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

Additionally, we may collect additional non-personal information by automatic means when you visit our site. Examples are these are IP address, browser type and operating system, referring URLs, your use of our website and referral information. We collect this information automatically using various technologies, such as cookies.

6. How and Why Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data.  Your personal data may be used for one of the following purposes:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

If you at any time wish to change how we use your data, please contact us. If you choose not to share your personal data with us, or refuse certain contact permissions, we may not be able to provide some of the services you’ve asked for.

7. How Do You Protect My Personal Data?

We implement various security measures and take all appropriate steps in order to protect the Personal Data you share with us. These measures include but are not limited to:

• Enforcing least privilege access, ensuring that only authorised personnel with a legitimate need have access to your data.
• Implementing two-factor authentication (TFA) for all critical services to add an additional layer of security.
• Utilising secure communication protocols and system controls to safeguard data exchanges within our systems and those provided by third parties.

We repeatedly review our security measures and add additional measures wherever possible to continue to increase our security.

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

9. How and Where Do You Store or Transfer My Personal Data?

Sometimes we need to share your personal data with third parties. Where information is transferred, we have procedures in place to ensure that your Personal data is treated as safely and securely as if it were our own processes processing the data. For example, our contracts with those third parties stipulate the standards they must follow at all times.

10. Do You Share My Personal Data?

We may sometimes share your personal data with other companies in our group in order to provide you with the Products and Services that our Group of Companies offer. 

In other cases, we may sometimes have to share your personal data with third parties who facilitate us in providing our products and services to you. We restrict the information shared to only the Personal Information required for them to fulfil their services to us. These companies can include:

• IT companies who support our website, our applications and other business systems
• Operational companies, delivery couriers
• Web analytics companies such as Google who help us to improve our website and applications
• Direct marketing companies, that enable us to manage our electronic communications with you.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email address shown in Part 12. There is not normally any charge for a subject access request. We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.

12. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please contact us at dataprotection@eielectronics.com

13. If You Live Outside of Ireland

By using our services or providing your personal data to us, you expressly consent to the processing of your personal data by us or on our behalf. This doesn’t stop you from exercising your rights. In the ordinary course of business, we may transfer your personal data to locations in or outside of Ireland. This may occur because our IT storage facilities and servers themselves are located outside of Ireland.

Any of our customers can still contact us at dataprotection@eielectronics.com. If you live outside of Ireland, but live within the EU/EEA, and you have a complaint about us, you have the right to lodge a complaint with the relevant authority within your country of residence.

14. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available on our website.