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Trouble Shooting Alarms |
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This sections provides answers to Frequently Asked Questions on how to troubleshoot all Ei Electronic alarm types . |
- What should I do if my smoke alarm chirps?
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Smoke alarms are designed to make an intermittent 'chirp' to indicate that the battery needs to be replaced.
So once your smoke alarm begins to 'chirp', replace the battery at once.
- How do I stop nuisance Alarms?
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False alarms are usually a result of incorrect siting of the Smoke Alarm, by contamination as a result of building/redecoration
operation, or poor levels of maintenance. For instance, if Ionisation alarms are sited too close to a Kitchen, false alarm will often
result due to invisible cooking fumes reaching the alarm. Optical alarms are liable to contamination from dust and fibres,
often associatedwith building work being undertaken without the alarms being properly covered. The 140, 150 and 160 series
smoke alarms aresupplied with a ‘hush button’ that can be pressed to desensitise them to allow time for the source of the
problem to be investigated. Use of the ‘hush button’ will only silence the alarm for 8 - 10 minutes after which the alarm will
automatically reset. If the cause of the false alarm is contamination, the only method of permanently silencing the alarm is to
remove the contamination source. This may not be possible without removal and cleaning of the alarm itself. It can be difficult
to reach the hush button in some instances, particularly for the elderly and infirm, so the installation of a wall mounted
System Remote Control Switch Ei1529RC should be considered to overcome this problem.
- How will I know if the battery has failed?
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If either, the voltage of the battery falls to a sufficiently low level, or the internal resistance of the battery reaches
a predetermined state, the alarm unit will emit a warning beep every 40 seconds.In the case of the 140 series
alarms, it is probable that the alkaline battery in the unit requires replacement. Access to the battery is
gained by removing the alarm from the Easi-fit mounting plate. The power cells on the 150 and 160 series alarms
are not replaceable. If these units emit a low battery warning beep it is probable that the mains supply has failed.
The cables, fuses etc should be investigated and the fault rectified. If the beeping continues the alarm may have
a fault and it should be returned for inspection.
- My alarm frequently goes off when I am cooking?
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Then its doing it's job! Do not disable your smoke alarm if it alarms due to cooking or other non-fire causes, because you may not remember to put the battery back in the alarm after cooking. Instead, clear the air by waving a towel near the alarm, leaving the batteries in place. If such 'nuisance' alarms from cooking fumes persist, you may consider re-locating the smoke alarm or you may consider fitting a smoke alarm with a 'silencer' feature - this feature allows you to temporarily silence the smoke alarm but it is not disabled and will re-alarm if the smoke situation persists.
- I am getting regular beeping from my alarm system - What's wrong?
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The problem could be due to:
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Battery depleted (2110 & 160 Series) - check mains and fuse.
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Battery not connected correctly (140 Series).
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Alarm not fully pushed home on base.
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Check that all alarms interconnect - if they don't, suspect circuit damage.
- There is another device in the property.
• The battery may be depleted on the Ei160 Series alarms – this is very rare, as the cells are fully
charged when they leave the factory, but if the alarm has been fitted to the mounting base for
some time prior to installation they can become depleted. If the mains supply is on the cells will
recharge very quickly – less than 2 hours
• On the Ei140 Series it could be that the battery ’snap’ on the PP3 battery is not fully pushed home
• In installations where the alarm has been fitted on an uneven ceiling the mounting plate can be
slightly distorted. This can mean that it is difficult to push the alarm fully onto the mounting plate
and beeping can result from poor connections. Check that the alarm ‘clicks’ into position on the
mounting plate
• There may be damage to the interconnection circuit due to a mis-wire. Check that all the alarms sound
when the Test & Hush button on one of them is pressed – hold the Test & Hush button for 5 seconds
or more to check this. If they don’t all sound there is a wiring problem
• There may be another device in the property causing the beeping. This is quite common. It can
be very difficult to determine exactly where the sound is coming from. If you put your ear against
each alarm in turn you will be able to determine for sure if the beep is coming from the alarms you
have installed. Look for an old battery alarm lying in a Kitchen drawer, for instance
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- I am getting random beeping from my alarm system - What's wrong?
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The problem could be due to:
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Loose connections.
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Cold air entering back of alarm - cable entry holes too big.
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Cables running too close to interface from old fluorescents, inductive loads, etc.
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Electrical interference (EMI).
- There is another device in the property that is the source of the beeping.
Loose connections on the terminals of the alarms, or from the mains supply.
Cold air entering the back of the alarm can cause condensation on the circuitry. This problem mainly
occurs on first floor alarms where cables enter the back of the alarm and, either the hole for the cable
is too large, and/or the roof insulation has not been refitted correctly.
Modern fluorescents rarely cause a problem, but very old switch-start units with a poor earth can.
There should be no problem installing an alarm system on a circuit with modern fluorescent lights
on them, but avoid running the alarm cables by the side of this circuit. The same applies to circuits
powering a central heating boiler, for instance.
Electrical interference e.g sharp fluctuations in voltage, can sometimes be a problem, particularly in
rural areas.
An old alarm lying in a Kitchen drawer or fitted somewhere in the property can also be a problem.
There have been instances where alarm clocks, microwave ovens and even tumble driers have been
the cause of problems that have been blamed on the smoke alarms
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- I have just installed the alarm but it is continious alarm state?
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The problem could be due to:
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Wiring (Mains powered only) - short across interconnect & neutral connections
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Nail through cable
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Control switch "Test Button" is in the on position.
There could be a wiring fault – reversing neutral and interconnect cables can cause this. Check if one
of the alarms has a rapidly flashing red LED on the cover, if not, this is the most likely cause. If one of
the alarms has a rapidly flashing red LED, remove that alarm from the system to see if this resolves
the problem. If it does, there is a fault with theremoved alarm. If it doesn’t, the problem is in the
wiring or the base.
There could be a nail through the cable – same checks as above.
If a Control Switch or Manual Call Point has been installed in the system, check that it is not in the
‘on’ position (MCP – element not fitted correctly)
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